At Ankuna Fashion Jewels, we value your trust and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website (www.ankunajewels.com).
1. Information We Collect
When you visit our store, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, when you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as "Order Information".
2. How Do We Use Your Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
- Communicate with you regarding your order or support queries.
- Screen our orders for potential risk or fraud.
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our beautiful jewelry collections.
3. Sharing Your Personal Information
We share your Personal Information with third parties only to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. We also share information with our trusted courier partners strictly for the purpose of delivering your orders.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. Data Retention
When you place an order through our website, we will maintain your Order Information for our records unless and until you ask us to delete this information.
5. Your Rights
If you are an Indian resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
6. Cookies
We use cookies to improve your browsing experience, analyze site traffic, and understand where our audience is coming from. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain parts of our website.
7. Changes to This Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or WhatsApp:
- Email: ankunafashion@gmail.com
- WhatsApp: +91 9971150603
- Business Hours: Monday – Saturday | 10:00 AM – 7:00 PM (IST)